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Frequently asked Questions

Due to the high order demand, the typical delivery time frame is between 12-25 business days.
 
Depending on your location, you may receive items much earlier.
 
Occasionally, packages may be faced with delays beyond our control such as customs or postal delays.

Information regarding returns can be found here.

Click Track Your Order page and enter your tracking number that was sent by email.

If the order was placed in the last 24 hours, please complete the contact form and provide us your new shipping address.

Yes, we ship to all countries except for mainland China, Indonesia, and Bolivia where shipping is unfortunately not available for logistics reasons.

 

Please note we also can’t ship to military addresses (APO / FPO).

Depending on available stock, some items are shipped individually from different warehouses, reason why you may receive two packages.

Still need help?

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